Frequently Asked Questions

IPTV (Internet Protocol Television) delivers TV channels over an internet connection instead of a satellite dish or cable line. You watch through a player app on a TV stick, smart TV, phone or computer. Read our full guide: What is IPTV?

A stable internet connection, a compatible device and an IPTV player app. Our device guides show which app store to use and how to sign in.

IPTV is a delivery technology and is legal in itself. Whether a particular service is lawful depends on whether it has the rights to distribute the channels it offers. Before buying any IPTV subscription, ask the provider about this. Our guide Is IPTV legal? explains how to tell licensed services from unlicensed ones, and you can read about our service on the About page.

Amazon Fire TV, Android TV and Google TV, Samsung and LG smart TVs, Apple TV, iPhone and iPad, Android phones and tablets, and Windows or Mac computers. See the full list on the Supported Devices page.

Both give a player app access to the same channels. An M3U link is a single URL that contains the whole playlist. An Xtream Codes login uses a server address, username and password and usually loads the TV guide and categories faster. Read our M3U vs Xtream Codes guide.

Stability matters more than peak speed. Higher resolutions need more bandwidth, so run a speed test at the time you usually watch and use a wired or 5 GHz Wi-Fi connection where you can. Our guide to internet speed for IPTV explains how to test your connection.

Each IPTV PLUS plan covers one device at a time. You can install the app on several devices, but only one can play at once. If you need more, contact us before ordering. See all plans on the Pricing page.

After your order is confirmed, we send your login details (an M3U link or Xtream Codes login) to the contact address you provided, along with the guide for your device.

The available payment methods are shown at checkout. If you have a question about paying, contact us before you order.

Refunds follow the conditions in our Refund Policy. Please read it before you order.

The most common causes are weak Wi-Fi, a busy home network or an overloaded device. Restart the device, move to a wired or 5 GHz connection, and clear the player cache. Our step-by-step buffering guide covers every check.

Check that the EPG link is entered in your player app, then refresh or update the guide from the app settings. Some channels do not provide guide data at all. See our EPG guide for more fixes.